Cookie Policy of Ognissanti Hotels (Ognissanti SRL)

1. Introduction

Our websites:

• Ognissanti Hotels (https://www.ognissantihotels.com/)

• Hotel Lombardia Firenze (https://www.hotellombardiafirenze.com)

• Residenza Ognissanti (https://www.residenzaognissanti.com)

• Hotel Villa Betania (https://www.hotelvillabetania.it)

• Hotel Arcadia Florence (https://www.hotelarcadiaflorence.com)

• L'Antica Porta Boutique B&B (https://www.anticaportafirenze.com)

use cookies to improve the user experience by enabling the website to 'remember' the user, either for the duration of the visit (using a 'session cookie') or for repeat visits (using a 'persistent cookie').

2. What are cookies?

Cookies are small text files that are stored on your browser or the hard drive of your computer or other device when you visit the Site. This allows the Site to recognize you as a user either for the duration of your visit (using a ‘session cookie’) or for repeat visits (a ‘persistent cookie’). They are not harmful and do not contain any information such as your home address, date of birth or credit card details.

3. The cookies we use

We utilize the following types of cookies:

• Analytical/performance cookies. These are cookies that allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

• Functionality cookies. These are used to recognize you when you return to our website. This enables us to personalize our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

The specific cookies that we use are:

• ss_cid: This is a unique identifier for the site visitor, valid for 2 years.

• ss_cvr: This is a unique identifier for the site visitor, valid for 2 years.

• ss_cvisit: This is a unique identifier for the session, valid for 30 minutes.

• ss_cvt: This is a unique identifier for the session, valid for 30 minutes.

• ss_cpvisit: This is a unique identifier for the session, valid for 2 years.

• ss_cookieAllowed: This cookie is used to check whether the visitor has consented to the use of cookies, valid for 30 days.

4. Consent to use cookies

We will ask for your permission to place cookies or other similar technologies on your device, except where these are essential for us to provide you with a service that you have requested.

5. How to turn off cookies

If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of this website. For further information about cookies and how to disable them please go to the Information Commissioner’s webpage on cookies: https://ico.org.uk/for-the-public/online/cookies/.

6. Contact us

If you have any questions about this policy or our use of cookies, please contact us at: laurent@ognissantihotels.com.